Our Policies Page

Hi-Plains Trading Post is dedicated to providing quality merchandise at affordable prices. We believe in treating people like we want to be treated; honest and fair. Our Shopping Cart runs through a secure server. All information submitted to us is encrypted for your protection and is used only for the purpose of processing your order. We do not give or sell any information to third parties ever.

Return Policy:
Returns are accepted within 15 days of your shipping date. Upon receipt, we will credit your original form of payment. All merchandise must be returned in original condition with tags intact. We do not credit shipping and handling charges. In the event of a shipping error, we will arrange to exchange the item at no additional charge to you. If merchandise is damaged in shipment, contact us immediately. We will arrange to have the package picked up by UPS. DO NOT ship the package back to us. We cannot reimburse the additional shipping charges.

All returns must be authorized by email: E-MAIL US for an authorization number and return shipping address. Please write the return authorization number on a copy of your Invoice and include it with the merchandise.

You may also mail your request:

   Hi-Plains Trading Post
   P.O. Box 461405
   Aurora, CO 80046

All sales on DISCONTINUED items are final and CANNOT be returned unless defective.

Your Privacy:
Hi-Plains Trading Post is the sole owner of any and all information collected on this site. We will not sell, share, or rent this information to others.

Forms:
Our site may have a form which requires users to give us information which might include any or all of the following: Contact information (name, email, postal address); unique identifiers; and/or demographic information (zip code, age, income level). Such information is only collected if directly necessary to the function of this website and its form. Contact information is used only to get in touch with the customer when necessary.

Cookies:
Our site might use cookies. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once. If a user rejects the cookie, they may still use our site.

Security:
This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. For security reasons, we collect the following information from all visitors to our site: The name of the domain through which you access the Internet (for example, aol.com if you are an AOL user); the date and time you access our site; the Web page you "clicked" from to get to our page; and the individual address of the computer you used to access our site. We use this information to administer our Web site, to help diagnose and troubleshoot potential server malfunctions, and to gather broad demographic information.

External Links:
This site might contain links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

Contacting the Web Site:
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: info@hi-plainstradingpost.com